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TERMS  AND  CONDITIONS

HOW  TO  PAY

The only way is to pay for your order online using your PayPal account. VAT, Currencies & Exchange rates will be done according PayPal information. Just follow the instructions at checkout.

PRIVACY  POLICY

We can be reached via e-mail at management@kingofbones.com.br. For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible). We collect the e-mail addresses of those who post messages to our bulletin board, the e-mail addresses of those who make postings to our chat areas, aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number. The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our Web site. We collect personal data that you volunteer while using our website or conducting a commercial relationship with us. Some of this data may be used with 3rd party analytics software we use to monitor the website. We may use your personal data for research and development, customer administration and marketing. We do not collect or use personal data for any other purpose, nor do we share it with third parties, other than our trusted partner network.

 

COOKIES

With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart. Google Analytics – We use this to understand how the website is being used in order to improve the user experience. User data is anonymous. Google Remarketing — Google uses these cookies to show relevant adverts to users who have previously visited our website, as they browse other websites. To opt-out from Google's remarketing program, please edit your Google Ad Settings. Facebook - Cookies and pixels are used to understand and deliver ads and make them more relevant to you. We may also use a cookie to learn whether someone who saw an ad on Facebook later visited our website. If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address. If you supply us with your postal address on-line you will only receive the information for which you provided us your address. Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line. We do not partner with or have special relationships with any ad server companies. Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them , a description of information that we maintain about them. Consumers can access this information by writing to us at the above address. Upon request we offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information corrected by visiting us at www.kingofbones.com.br.

 

SECURITY

With respect to security: When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site, We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. If you feel that this site is not following its stated information policy, you may contact us at the above addresses or e-mail.

REFUND / CANCELLATION  POLICY

WRONG SIZE?

If you need to return an item of clothing because you have ordered the wrong size, please send it back to us in the original packaging, with a note explaining whether you want a refund or if you want us to exchange it for a different size. You must send the item back by recorded delivery so that you can be sure that we will receive it. If you are returning an item for exchange, please enclose the applicable shipping fee. (see below). • EUROPE - €10 • REST OF THE WORLD - $10 USD This can be paid by either enclosing your PayPal details Any item being returned for exchange for whatever reason other than the item being faulty MUST be in a re-saleable condition. Example: If a t-shirt has been tried on for size and has deodorant or cosmetic stains on it, we will not make any refunds as we will not be able to put the item back into stock to be sold again.

 

DID WE SEND THE WRONG ITEM?

In the unlikely event of us sending you a wrong item, then please send it back to us in the original packaging, with a note explaining whether you want a refund or if you want us to replace it with the originally ordered item. We will refund or send you the correct item, as requested, and also refund you the cost of sending the wrong item back to us. You must send the item back by recorded delivery so that you can be sure that we will receive it.

 

DAMAGED GOODS

It the responsibility of the purchaser to inspect the goods at the point of delivery to make sure that they are in perfect condition. We take all possible steps to ensure that goods are in perfect condition when they leave our premeses. If the packaging and or goods are damaged upon the purchasers receipt of the goods, it is the responsibilty of the purchaser to make a claim against their local postal service.

 

GOODS RETURNED BY POSTAL SERVICES

If your local postal service is unsuccessful delivering to you for any reason or you fail to collect the item from your post office, your order will be returned to us, which can take up to 30 days. Any orders returned to us will be cancelled and issue a refund to you via the method of payment used for the original transaction.

CONTACT  US

KING OF BONES OFFICIAL WEBSITE

EMAIL: management@kingofbones.com.br

POSTAL ADRESS: Alameda Grajau, 584 – Apto. 85 - Alphaville City: Barueri/SP – Brazil - CEP (zip code): 06454-050